Zero tolerance

We operate a zero tolerance policy to safeguard staff and patient welfare. Our crews will always show due respect and courtesy when dealing with patients, their relatives and the public. In return, we expect this courtesy to be reciprocated; no form of aggression, verbal or physical in nature will be tolerated and may result in the individual(s) being reported to the police.

Freya Ross

When father of two, Mark Ross, chose to support the Kent, Surrey & Sussex Air Ambulance by running the Brighton marathon, he had no idea that just a week later...

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