Zero tolerance

We operate a zero tolerance policy to safeguard staff and patient welfare. Our crews will always show due respect and courtesy when dealing with patients, their relatives and the public. In return, we expect this courtesy to be reciprocated; no form of aggression, verbal or physical in nature will be tolerated and may result in the individual(s) being reported to the police.

Keith Harlow

“…flown to King’s College Hospital in London. This transfer took 14 minutes, a journey that would have taken more than an hour by road.”

Grandfather of three, Keith Harlow, could...

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