What we do

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Our annual Impact Report demonstrates why the work of our charity is so critical to patients.



Mission Statement

The Kent, Surrey & Sussex Air Ambulance Trust is a registered charity dating back to 1989 and exists to relieve sick and injured people in South East England and surrounding areas by providing a Helicopter Emergency Medical Service (HEMS) and Air Ambulance service for the benefit of the community.

Responding to 999 calls and operating from Marden in Kent and Redhill in Surrey, our helicopters fly at speeds of up to 150mph and between them can reach any part of Kent, Surrey or Sussex in under 25 minutes flying time. Our highly skilled teams of Specialist Doctors and Critical Care Paramedics effectively bring the equivalent of an A&E department to the scene of an incident and can transport patients to the most appropriate specialist unit or nearest major hospital in a fraction of the time taken by land ambulance.

Kent, Surrey & Sussex Air Ambulance relies almost entirely upon donations to keep the service going.

Before 2013, people would often tell us how glad they were that we were there when they needed us. But it was apparent to us that, in fact, we weren’t always there, as we did not have the capacity to fly in hours of darkness. This all changed when, following a period of careful monitoring of emergency calls after sunset, we commenced night flying in September 2013. Since then, it’s clear that we have made a significant difference to the lives and long-term outcomes of those we have treated during these hours to date. Not only are we now here whenever needed, but we can also administer blood transfusions and plasma as well as anaesthetising, controlling haemorrhage and performing chest surgery whenever necessary.

Thanks to the support and generosity of the public, 25 years has seen the introduction of doctors on board, expanding the service with a second helicopter to help cover Kent, Surrey and Sussex, being the first to carry blood on board to enable transfusions at the scene and most recently flying at night.

The Air Ambulance has attended over 25,000 incidents and continues to be available to every person living, working and travelling through our counties, should they ever need it.

But we’re not sitting still. Our clinical staff are highly skilled and they train daily to improve those skills. We run intensive training weeks twice a year for new staff at our training centre in Kent and are developing a regional training programme for pre-hospital care in the South East of England.

Luke Titmuss

“I could have lost my life if it wasn’t for the air ambulance”

10 year old Luke was walking home from a park, when he collided with a car as...

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